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We Create Memories

Your Journey Starts at InterContinental Hanoi Landmark72

Where moments turn into memories

Ever wonder what it’s like to be an employee at the highest hotel in Hanoi and IHG, one of the world's biggest hotel management companies?

We believe in recognizing a familiar face, welcoming a new one and treating every one the way we would want to be treated. Whether you work with us or stay with us, our purpose is to create life-time memories in every encounter. At InterContinental Hanoi Landmark72, we are proud exemplifiers of IHG's True Hospitality and InterContinental Global Etiquette, delivering the brand promise of the #InterContinentalLife to all guests.

Thank you for your interest in starting a career with us. Please scroll down for our current vacancies, or connect with our Human Resources team at +84 24 3698 8888 or email You can also follow our Facebook Fanpage for the most updated information and promotion from the hotel.

Good Luck!

Your Journey at InterContinental Hanoi Landmark72

Recruitment Process

We believe that selecting talent is a mutual process, where we and the candidates both get to know each other in great lengths to ensure the best fit and subsequent colleague experience. Each candidate has the chance to meet multiple people in the hotel during the interview process, which is a multi-conversation based on our established employee and leadership behaviors.


On-boarding has a huge impact on employee engagement – and we have created an interactive and exciting program based on the principles of both IHG and the hotel, which creates passionate and loyal team members upon their orientation. It is a robust journey that takes place across six months and walks the employee extensively through the what, what and how of their roles.


The only way to deliver an exceptional guest experience is through an exceptional colleague experience. We pride ourselves on an inclusive, supportive, and forward-minded environment where our talents are empowered to deliver the very best experience to all guests, while having the opportunity to be themselves and grow within hospitality. We also have a progressive recognition program where colleagues are thanked and rewarded for the work and dedication they show towards their crafts and services.


Our learning and development philosophy has been carefully curated to positively impact the employee experience by creating a wholesome learning culture, where colleagues are encouraged to actively acquire new skills and experiences necessary on a daily basis, on their own or in the classroom format, to confidently tackle their work. The L&D team also continuously assesses the skill level of all employees across all departments, to identify unique training needs and align learning programs to assist each department, as well as the hotel's common goals.

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