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Embracing substainability and corporate social responsibility

Throughout two years of establishment, CSR always lies at the heart of what we do, with business interest going in line with giving back to the nature and the community

“One of the very important strategic building blocks of InterContinental Hanoi Landmark72 is always Corporate Social Responsibility (CSR) – to sustainably develop. And that is why throughout two years of establishment; CSR always lies at the heart of what we do, with business interest going in line with giving back to the nature and the community.” – The hotel’s General Manager Robbert Manussen shared while discussing about the “Giving for Good Month” program.

The “Giving for Good month” is an annual initiative by IHG, for colleagues all over the world, to make positive contribution to the local community. Being environmentally and ecologically minded, we successfully brought about a meaningful September 2019 with many activities involving: Volunteer, Go Green and Promote wellbeing and a healthy lifestyle.  

Soap for Hope and Linen for Life initiatives were re-introduced this year, as the hotel team continued to join forces in turning used soaps and linen discards into precious everyday essentials for families in rural areas. 30kg of soap and 15kg of linen were contributed to Diversey Vietnam and their NGO partners to create livelihoods for Dai Ang Disabled Community. At the same time, a cash donation of VND17,000,000 was made with collective efforts from the team, and delivered in a charity trip to Thanh An orphanage in Nam Dinh.

Other recurring activities in the month included training sessions and job opportunities in partnership with REACH and YCI; and blood donation, joined by 32 colleagues.

Asides from meaningful community activities, InterContinental Hanoi Landmark72 has been a sustainability-minded hotel since opening, proudly awarded the Level 2 Certificate by IHG Green Engage, an innovative online environmental sustainability system by InterContinetal Hotels Group that gives all IHG hotels in the world the means to measure and manage their impact on the environment.

In order to achieve Level 2 out of 4 rigorous levels, the hotel has phased out the use of all incandescent lamps in back-of-house and circulation spaces, applied occupancy sensors in all corridors, banned smoking on the property, together with providing education programs for both guests and colleagues on environmental conservation, among many other green initiatives.

In June 2019, General Manager Robbert Manussen also signed with the Hanoi's People Committee, to reduce, re-use and recycle plastic waste in the hotel's daily operations, and commit to completely eliminate plastic waste by the end of 2020.

Starting from 1 September 2019, the hotel's Convention Centre has also officially phased out the use of single-use plastic water bottle, replacing it with more "green" options like water fountains and carafes inside the meeting rooms. Banqueting menus also feature sustainably sourced, local ingredients, to give Meeting Planners and Delegates a more authentic, and also meaningful banquet dining experience.

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