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Restaurant Supervisor

Apply by 20 February 2020

Please contact Human Resources and Recruitment team at +84 3275 3463 or email



  • Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
  • Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.



  • In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
  • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
  • Supervise cash handling and banking procedures
  • Prepare daily banking and cash flow reports
  • Establish and instruct staff in cash security procedures
  • Deal with irregular payments
  • Supervise the maintenance of service equipment
  • Monitor standards of guest facilities and services
  • Control stock and monitor security procedures
  • Assist with menu and wine list creation
  • Supervise functions
  • Supervise outlet service
  • Works with Superior on manpower planning and management needs
  • Works with Superior in the preparation and management of the Department’s budget



Required skills

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
  • Problem solving and training abilities.



  • Diploma in Hotel Management, Food & Beverage, or related field




  • 2 years related experience or an equivalent combination of education and experience.  Supervisory experience preferred.


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